Terms and conditions

In compliance with applicable laws in the Law 34/2002 of LSSICE of 11 of July, of the LOPD of the RGPD of the European Union 2016/679 regarding the protection of personal data and the free circulation of these, and according to the transparency principle required, we inform that this website is the ownership of:

AKROVALIS S.L., registered office: Calle Italia 32, -08320- EL MASNOU (Barcelona) Spain.

Central offices: Carrer Itàlia 32, -08320- EL MASNOU (Barcelona) Spain.

E-mail address: [email protected]

As a wholesale company we dedicate ourselves, to the detail, exclusivity, commercial distribution, importation and exportation, professional activities, service delivery, educational services, transportation, storage, innovation and development.

About the Purpose and access to our Website

The purpose of the present GENERAL TERMS is the regular use of the websites that the property of AKROVALIS SL, and this intellectual owner reserves the right to make changes, at any moment with no prior notification, the presentation of the content, within the legal constraints in force, because the purpose of our website is to inform about our products and services and suffers constant updates its use is bound to be by these terms and conditions.

We shall not be liable for any of the information of third-parties that could be linked from our webpage, since it would only be informative and illustrative of the contents of other sources, what does not imply mindless alignment with its content, policy or philosophy.

We inform the users that there might be one or more areas of our Website where the access is restricted and to access them your identification information might be requested. The user can decide freely if he wants to access or not with the identification, which will be essential if you want to make a purchase.

The access to our Website is free, and immediately gives the condition of the user which means total acceptance of the General Terms, and its disclaimers, without this presupposing any commercial relationship. The user commits to make good use of the Website, without violating the legislation and for no illegitimate purposes, nor transmit viruses or any other type of malicious code.

Some Services or Contents offered in our Website can be subject to “Special Conditions”, made available for the user, which can substitute or complement the present General Terms regarding the service to which they refer.

About the content of our Web pages

The user commits oneself not to obtain, copy, reproduce, distribute, make available, communicate publicly, transform or modify the content, unless it is with authorization of the owner of the corresponding rights or unless it be legally permissible AKROVALIS S.L. by whoever holds the ownership rights.

As well as the elements contained therein he will also refrain from extract and/or reuse all or a substantial part of the Contents of the Portal as well as the data contained in it.

AKROVALIS SL does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free, or free of viruses, although we work so this does not occur. As a consequence, if the Website or its contents might have any error or mistake, the owner of the page will not assume, no responsibility, neither its partners, collaborators, employees or representatives, nor the damage derived from the responsibility of a third party.

About the intellectual and industrial property

All the Contents of this Web Site, whether they be texts, images, sound, files, brands, logos, colour combinations or any other element, its structure and design, the selection and form of presentation of the contents, as well as the programmes required for its operation, access and use, are protected by industrial and intellectual property rights, owned by AKROVALIS, SL or, where applicable, its licensors, which the user must respect.

The temporary storage and reproduction of some or all of the Contents of the Web site is authorised for the purpose of being used for personal, non-commercial purposes. The reproduction, permanent storage and dissemination of the Contents of the Web Site or any use for public or commercial purposes is strictly prohibited without the prior written consent of AKROVALIS S.L.

About the Personal Data Protection Policy

In all respects to the conditions set out in Organic Law15/1999, of December 13th, of Data Protection of Personal Character, of the Regulation of the European Union RGDP 2016/979 of 27 of April 2016 and other applicable legislation, AKROVALIS, SL. informs its clients or any other third party who might provide his or her personal data to, to request information, about its policy of protection of personal data, which is available in all the privacy policies domains, Cookie Policy and legal disclaimer.

About the Changes of terms and conditions

AKROVALIS S.L. reserves the right to modify any of the terms and conditions that is deemed convenient in the present usage rules, informing the users about the modifications carried out via the Website.

About the law applicable

These General Conditions, of the Web use and sales terms and the relationships that might be established between the User and AKROVALIS SL, will be governed by the Spanish legislation and the Catalan in particular, the jurisdiction will be of the Barcelona courts, except in the case of consumers, that in this case the rights will not be affected by the applicable law of the consumers.

GENERAL CONDITIONS OF SALE

General

The present Sales Terms and Conditions are considered fully accepted by the client; not being able to be modified by contrary clauses that figure in any support ordered by our clients, except where there is written agreement before the acceptance of the request.

Order

The order will comprise only the specified material with the corresponding agreement of the reception or delivery invoice confirming the order. Any modification or supplementary provision will be invoiced additionally. Every modification or cancellation of the order made by the client will be taken into account only if it reaches AKROVALIS S.L. in writing before the preparation of the same begins and on condition of prior written acceptance by AKROVALIS SL. Subsequent modifications may entail an additional cost, which will be indicated to the customer for acceptance and, where appropriate, may cause a delay in the delivery of the order in question. All orders will not become final until our acceptance.

Price

The price is the amount established by our offers or current prices, indicated on the webpage at the time and day of the purchase, Errors and omissions excepted, that if they exist, the client will be immediately informed allowing the client to exercise his/her right of withdrawal. The mention of our prices on the website is established with taxes included for the national market. The prices and information that appear in the catalogs, in the prospectuses and the rates are established as an indicative title, being subject to revision and modification, in which case you will be notified immediately and the valid price being the one that appears on the invoice at the time of make the shipment.

Delivery

The delivery times are given on an indicative basis, starting the calculation of time from the latest date of those set out below: order acknowledgment of receipt, receipt of information and prepayment. The delivery of the products will be considered delivered at the moment of the direct delivery to the client, through communication of making available or through the delivery of the ordered material to a shipper or carrier. The products, even after the shipment has been made free of transport costs, travel at the expense and risk of the recipient, who is responsible for exercising the appropriate actions against the carrier if applicable.

Payment

The payment of all the requested orders can be made via bank transfer, Credit / debit card or PayPal. The payment methods can be found on the last step confirm the order. Note that any order that is pending payment will not proceed with the shipment.

Transport conditions

Shipments to Europe

The delivery time is 1 to 5 working days. Shipments have a cost based on the shipping area detailed below:

  • ZONES 1, 2 and 3: The cost of shipping to these areas is €15 per order and the countries that are welcomed are Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Czech Republic and Switzerland.
  • ZONES 4 and 5: The cost for these shipping areas will be €20 per order and the countries that cover these areas are Albania, Bosnia & Herzegovina, Bulgaria, Cyprus, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Iceland, Faroe Islands, Kosovo, Latvia, Lithuania, Macedonia, Malta, Montenegro, Norway, Romania, Serbia, Sweden and Turkey.

Shipping worldwide

The delivery time is 3 to 8 working days.

The cost for shipments to America, Africa, Asia and Oceanía is 24,2€

National shipments (Spain, Portugal and Andorra)

In Spain, shipments are free to the Peninsula, the Balearic Islands and Portugal for purchases over 2 units. In the case of buying 1 unit, the shipping cost will be €5. The delivery time to the Peninsula and Portugal is 24 to 48 working hours. The delivery time to the Balearic Islands is 3 to 4 working days.

For the areas of the Canary Islands, Ceuta and Melilla the cost of the transport service is €24.20 (regardless of the number of units) and the estimated delivery time is 3 to 4 working days. The delivery time both in the Islands and in Ceuta and Melilla are subject to customs procedures and import taxes and duties are the responsibility of the recipient.

For shipments to Andorra the amount is €15 and the delivery time is between 3 and 4 working days.

Returns and exchanges

The client, in accordance with the legislation, can return or exchange the received merchandise without stating his reasons within 14 days, except the personalized products, provided that the product has not been used, manipulated or destroyed and that its labels are in the original package. In any case, transport costs for exchanges or returns will be paid by the customer. The purchase amount will be returned to you by the same means that made the payment, after checking the status of the merchandise.

After-sales service

AKROVALIS SL, provides after sales service, defective merchandise must be returned, and upon receipt of conformity by AKROVALIS S.L. that might issue an authorization number. The return postage must be paid by the customer. The repair costs of the material that are not included on the guarantee must be satisfied upfront.

Applied Legislation and jurisdiction

For what is not expressly provided for in this contract, the parties will abide by the provisions of the Commercial Code, special laws, commercial uses, and failing that, the provisions of the Civil Code. Any controversy, difference or claim that arises from this Contract, including in particular, its information, validity, obligation, interpretation, execution, breach or termination, as well as extra-contractual claims that may arise, are subject to the jurisdiction of the Courts and Tribunals. From Barcelona.

Contact information

For questions, complaint and clarification, the contact detail is: [email protected]